Dispatch questions, answered

A percentage of the gross load revenue on loads you haul. 7% for new authorities (MC active under 6 months) on any equipment, and for 26 ft box trucks and hotshots. 5% for a single truck on other equipment with 6 months or more of authority. 4% for fleets of two or more trucks with 6 months or more of authority.

No. There's no setup fee, no onboarding fee and no monthly minimum. If the truck doesn't haul, you don't pay.

Month to month. You can cancel with 30 days notice, for any reason.

If you run semi equipment, yes: when your MC passes 6 months, the rate moves from 7% to 5%, or to 4% if you run two or more trucks. Box trucks and hotshots on a single truck stay at 7%.

Never. You only pay on loads you accept and haul.

No. Every load is presented to you first: pickup and delivery, miles, weight, rate, broker and terms. Nothing is booked until you say yes.

You do. The broker sends the rate confirmation directly to you, under your MC. You read it and sign it yourself. We never sign for you.

Nothing happens. There's no penalty and no pressure. We keep looking, and we learn what you like to run.

A heavier weight, an extra stop or a new time is a new decision. We bring it back to you, and you can pass.

Yes. We counter posted rates toward your target and pass on loads below the floor you set, unless you tell us otherwise.

On the major load boards and through direct contacts with brokers and shippers. Posted loads are only part of the market; calling brokers about freight that isn't posted yet often finds better rates and better timing.

Yes. Tell us where you like to run, where you won't go and when you need to be home. We plan loads around it, and you can still pass on anything that doesn't suit you.

We look at where a load leaves you before we bring it to you, and start looking for the reload before you deliver. A slightly lower rate that sets up a strong next load often beats a high rate into a dead market.

Yes. We check each broker's credit, days to pay and history before an offer reaches you. One unpaid load costs more than a good rate gains.

We ask about detention, layover and cancellation terms on the call and make sure they're on the rate confirmation, so you know what you'll be paid before you say yes.

No, and be careful with anyone who does. Rates move with season, lane, weight and equipment. What we can promise is the process: loads that fit your truck, negotiated rates and your approval on every one.

26 ft box trucks, hotshots with and without a CDL, dry vans, reefers, flatbeds, step decks, power only, car haulers (wedge and semi), dump trucks, oversize, and hazmat and tanker. Every type gets the same process and the same attention.

No. We dispatch box trucks of 26 ft or longer only.

No. We don't dispatch cargo vans or sprinter vans of any size.

The equipment type, ratings (truck GVWR, trailer GVWR or combined rating), deck or box length, liftgate or ramps, CDL class, endorsements, the gear you carry and your empty weight from a scale ticket. Those numbers decide which loads fit.

We find oversize loads that fit your trailer and your certifications and plan routes with the permit requirements in mind. Permit costs and escorts are agreed on before you accept.

Yes. A mixed fleet is handled by the same desk, and fleets of two or more trucks with 6 months or more of authority get the fleet rate. Each truck still gets its own numbers checked: a hotshot and a reefer in the same fleet see very different loads.

Yes. We filter every load by your payload left under 26,000 lb combined, confirm the real weight with the broker and only bring you loads that keep you under the line.

Under federal rules, a combination needs a Class A CDL when its combined rating, or actual weight if higher, is 26,001 lb or more and the trailer is rated over 10,000 lb. A single truck rated 26,001 lb or more needs a Class B. Placarded hazmat needs a CDL at any weight. States can add their own rules.

Only if its GVWR is over 26,000 lb. Many 26 ft box trucks are rated at or just under 26,000 lb; some are rated higher. The sticker in the door jamb decides, so we ask for it.

It shouldn't leave the shipper if it puts you over your ratings or the CDL line. We ask for the real weight in writing before you accept, and if the load changes at pickup, the decision goes back to you.

Only if you or your drivers need a CDL. Non-CDL hotshots and box trucks at or under 26,000 lb, with no placarded hazmat, aren't covered by the DOT drug and alcohol program.

An active MC and DOT number, insurance on file, a W-9 and your truck's details. We set up your carrier packets with brokers from there.

Yes. Many brokers want history before they work with a new MC, so we send packets to brokers who do, and build history from the first loads.

You do. Setups are under your MC and stay yours if you leave.

The rate confirmation is in your name, so you or your factoring company invoice the broker. We help put the paperwork together.

A weekly report of every load: rate, loaded and empty miles, broker and the fee. It gives you real numbers to judge the service by, and to compare against your cost per mile.

The desk works nights and weekends, seven days a week.

No. Factoring is optional. Some carriers use it for cash flow, many don't.

No. If you ask for a factoring quote, we refer you to our factoring partner, who prepares it. We may earn a referral fee; it doesn't change your price.

It depends on your volume, your brokers and the terms, such as recourse or non-recourse. Ask for the rate, every fee and the contract length in writing before you sign.

Usually, yes. Many factoring companies work with new MCs because they look at the broker's credit, not only yours.